Tele Marketing Agent Command Center

Monitor and manage your AI-powered call agents in real-time

Real-time Performance

Live metrics from your active agents

24

Active Agents

+3 from yesterday

1,547

Calls Today

+18% vs yesterday

94.2%

Success Rate

+2.1% improvement

15

Languages

2 new this week

🚀

Quick Actions

Get started quickly with these common tasks

📈

Recent Activity

• Sofia completed 127 calls today

• New agent "Emma" started training

• Carlos achieved 96% success rate

• Luna added 3 new languages

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EMERGENCY NAVIGATION TEST

Function Status Check:

                                Checking...
                            

ℹ️ Check browser console (F12) for detailed logs

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System Status

✅ All systems operational

✅ Voice models ready

✅ Knowledge base synced

✅ Call routing active

Agent Management

Manage your AI-powered call agents and their configurations

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Campaign Management

Create and manage your call campaigns

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Active Campaigns

• Summer Sales Outreach - 847 calls

• Customer Satisfaction Survey - 234 calls

• Product Launch Follow-up - 156 calls

• Appointment Confirmations - 89 calls

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Campaign Templates

Pre-built templates for common campaign types

• Sales & Lead Generation

• Customer Support Follow-up

• Survey & Feedback Collection

• Appointment Booking

Call Scheduling & Campaign Setup

Upload contacts, configure campaign settings, and schedule automated calls

🚀 Quick Campaign Builder

Start a new campaign in minutes with our guided setup

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Contact Lists

📋

Upload Contact List

CSV, Excel, or paste numbers directly

Recent uploads:

• healthcare_leads_2024.csv - 1,247 contacts

• patient_followup.xlsx - 456 contacts

• pharmacy_outreach.csv - 789 contacts

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Scheduled Campaigns

Diabetes Awareness Campaign Scheduled

📞 1,200 contacts • 🕐 Starts in 2 hours • 🤖 Agent: Sofia

Patient Check-in Calls Running

📞 347/500 completed • 🕐 2 hours remaining • 🤖 Agent: Raj

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Campaign Settings

• Call timing optimization

• Retry logic configuration

• Compliance settings

• Time zone handling

• Do-not-call list management

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Campaign Analytics

1,247

Calls Scheduled

92.3%

Connect Rate

Call Recordings & Analysis

Listen to call recordings, analyze performance, and extract insights

🔍

1,547

Total Recordings

🎙️

3.2m

Avg Duration

⏱️

94.2%

Quality Score

⭐

Diabetes Medication Follow-up - Sarah Johnson

📞 +1-555-0123 • 🤖 Sofia • 📅 Today, 2:30 PM • ⏱️ 4:23

SUCCESSFUL APPOINTMENT BOOKED

AI Analysis:

"Patient responded positively to medication reminder. Scheduled follow-up appointment for next week. High engagement throughout call. Sentiment: Positive (87%). Key topics: medication adherence, side effects, next appointment."

Insurance Verification - Dr. Michael Chen

📞 +1-555-0456 • 🤖 Raj • 📅 Today, 1:15 PM • ⏱️ 2:47

COMPLETED VERIFIED

Call Summary:

"Successfully verified insurance coverage for upcoming procedure. All documentation confirmed. Professional tone maintained throughout. Compliance score: 98%. Next action: Send confirmation email."

Appointment Reminder - Lisa Rodriguez

📞 +1-555-0789 • 🤖 Carlos • 📅 Yesterday, 4:45 PM • ⏱️ 1:33

VOICEMAIL REMINDER SENT

Voicemail Analysis:

"Clear appointment reminder left on voicemail in Spanish. Message delivery confirmed. Follow-up text message automatically sent. Quality score: 95%. Callback option provided."

RAG Knowledge Training

Upload documents and train your agents with custom knowledge bases for specialized conversations

🧠 Pharma Knowledge Base

Train your agents with pharmaceutical data, drug information, and medical protocols

847

Documents Trained

15.2GB

Knowledge Size

94.7%

Accuracy Score

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Document Upload

📁

Upload Knowledge Documents

PDF, Word, Text, or HTML files

Supported document types:

PDF DOCX TXT HTML

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Training Status

Drug Information Database Complete

2,847 documents processed

Medical Protocols Processing

456/680 documents processed

Insurance Guidelines Queued

89/734 documents processed

Knowledge Base Library

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FDA Drug Approval Guidelines

PDF • 847 KB • Added 3 days ago

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Diabetes Medication Protocols

DOCX • 1.2 MB • Added 1 week ago

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Insurance Coverage Database

CSV • 3.4 MB • Processing...

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Patient Communication Scripts

TXT • 456 KB • Added 2 days ago

Voice Cloning Studio

Create custom voice models for your agents using advanced AI voice cloning technology

🎙️ AI Voice Cloning Studio

Create personalized voices for more natural and engaging conversations

24

Custom Voices

97.3%

Voice Quality

15

Languages

🎤

Voice Sample Upload

🎵

Upload Voice Samples

MP3, WAV, or M4A files (min 2 minutes)

Requirements for best results:

• High-quality audio (44kHz+ sample rate)
• Clear speech without background noise
• Multiple emotional tones
• Minimum 2 minutes of speech content
• Single speaker throughout

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Cloning Progress

Dr. Sarah Chen - Medical Voice Ready

Training completed • Quality: 98.2%

Carlos Rivera - Spanish Voice Training

2.5 hours remaining • Quality: 94.7%

Emma Williams - Support Voice Queued

Waiting for processing slot

Voice Library

👩‍⚕️

Dr. Sarah Chen

Medical Professional • English

Professional medical voice trained on healthcare communications. Perfect for patient consultations and medical information delivery.

98.2%

Quality

347

Uses

👨‍💼

Carlos Rivera

Sales Expert • Spanish/English

Charismatic bilingual voice perfect for sales calls and customer engagement in Spanish and English markets.

96.8%

Quality

892

Uses

👩‍💻

Emma Williams

Support Specialist • English

Warm and empathetic voice ideal for customer support calls and sensitive patient communications.

97.5%

Quality

156

Uses